Reference

Terms and Conditions at 7ja97

These terms set out the rules that govern your account on 7ja97, covering how you open an account, how funds are handled, and what both sides agree to.

Account eligibility subject to local lawUPI, Paytm, PhonePe coveredGoverned by applicable Indian lawTerms updated with advance noticeContact us for any clause queries
7ja97 Terms and Conditions at 7ja97
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear or you need to raise a concern about how they apply to your account, our support team is…

Live Chat Start a live chat session directly from your account dashboard.
Email Support Send a detailed query to our support address for written records.
Help Centre Our Help Centre carries plain-language summaries of key clauses — account rules, fund-handling policies…
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We hold your account data under strict internal access controls, share nothing with third parties outside of what the law requires, and let you request a full export or deletion of your…

Data Handling

We store only the data needed to operate your account — identity verification, transaction history and communication logs. No data is sold or shared with advertisers. You can request a copy of your record via account settings or by emailing support.

Cookie Policy

Our platform uses session cookies for login continuity and analytics cookies to understand how you navigate the lobby. You can manage cookie preferences in your browser at any time; declining analytics cookies does not affect account functionality.

Account Security

Every account is protected with encrypted login, and we enforce two-factor authentication on withdrawal requests. If you suspect unauthorised access, use the account lock feature immediately and contact support — we can freeze activity within minutes.

Data Retention

We keep transaction and identity records for as long as applicable law requires. When retention obligations expire, data is deleted on a rolling schedule. You may request early deletion of non-mandatory data by submitting a written request to our support team.

Your Right to Object

You have the right to object to how any specific term is applied to your account. Submit your objection in writing via email; we will respond with a reasoned reply within five business days and escalate to a senior reviewer if the matter is unresolved.

Terms Change Notice

When we update these terms, we notify you by email and display an in-account banner at least seven days before changes take effect. Continued use of your account after that period signals acceptance of the revised terms.

Your Questions on These Terms Answered

The questions below cover the points we hear most often about account rules, fund handling, data rights and how to raise a dispute. If your question is not here, live chat or email support can walk you through the relevant clause directly.

These terms apply to every person who opens an account on 7ja97 and uses the platform where local law permits. Access and eligibility depend on the laws of your jurisdiction, and you are responsible for confirming that using the platform is lawful in your location.

A breach can result in account suspension or permanent closure. In cases where funds are linked to fraudulent activity or misrepresentation, we may withhold balances pending a formal investigation before any release is authorised.

Yes. You can submit a data access request through your account settings or by emailing our support team. We will compile and deliver your record within the timeframe required by applicable law, typically within 30 days of the request.

We send an email notification and show an in-account banner at least seven days before any amendment takes effect. The updated version is always posted here with a revision date so you can see exactly what changed and when.

Yes. Every deposit and withdrawal processed through UPI, Paytm or PhonePe operates under the conditions stated in these terms. Transaction verification steps and fund-release timelines are detailed in the payments section of these terms.

Submit your objection in writing to our support email with your account ID and the specific clause in question. We respond with a reasoned decision within five business days and can escalate to a senior reviewer if you remain unsatisfied.

You may request deletion of non-mandatory personal data at any time. Data that must be retained under applicable law — such as transaction records — stays on file for the required period and is then removed on our scheduled deletion cycle.